Frequently Asked Questions


What is Reverse Transfer?
Reverse transfer refers to the process of transferring college course credit back to a community college in order to fulfill the degree requirements of an associate degree program. This is considered a “reverse” process, as students typically transfer credits in the other direction—from a community college to a four-year institution in order to fulfill the requirements of a bachelor’s degree. Through the Claim What You’ve Earned reverse transfer pathway, transfer students may combine credits earned across multiple colleges and universities in order to receive their associate degree from a participating CSUN Connections community college. In this way, students can “claim” what they have already earned, even as they continue working toward a bachelor’s degree.
Why Focus on Reverse Transfer?
Research shows that a great majority of community college students transfer to a four-year institution without first completing an associate degree. Many of these students accumulate more than 60 credits along the way, though they tend to focus on completing requirements for a general transfer curriculum rather than for a particular associate degree program. Once at a four-year institution, community college students face steep odds to completion. At CSUN, 83% of the fall 2010 transfer cohort entered without an associate degree. Six years later, about one in five of these transfer students left CSUN without earning a bachelor’s degree. When the CSUN Connections partners further examined CSUN student records, they identified more than 700 students who transferred from L.A. Mission, Pierce, and Valley colleges in the fall 2014, 2015, and 2016 terms and who were no longer enrolled at CSUN. While these students left CSUN in good academic standing, they had neither a bachelor’s nor an associate degree to show for their efforts. This is the population of students that the Claim What You’ve Earned pathway aims to help.
What is CSUN Connections?
CSUN Connections is a collaborative effort between California State University, Northridge (CSUN), L.A. Mission College, L.A. Pierce College and L.A. Valley College to streamline student transfer across these four partnering institutions in order to help students reach a degree more efficiently. CSUN Connections targets students who may have gotten off-track through two distinct pathways – “Claim What You’ve Earned” and “Re-Route to Success.”
How is CSUN Connections Implementing Reverse Transfer?
In order to identify which students would be good candidates for the Claim What You’ve Earned reverse transfer pathway, the CSUN Connections partners conducted an electronic transcript exchange and preliminary degree audit. First, CSUN electronically shared all transcript data on file for each student with the student’s home community college. This not only included transcripts for CSUN and the home community college, but also for any other college or university that they student may have attended and submitted to CSUN during the admissions process. Home community colleges were defined as the community college where the student completed the most credit prior to transfer. Counselors at L.A. Mission, Pierce, and Valley colleges then reviewed student transcript data to determine if the student had already met all of the requirements for an associate degree program. A student may have satisfied associate degree requirements with just their community college coursework or through a combination of coursework from their home community college, CSUN, and/or any other colleges attended. In a few cases, counselors found that students had satisfied all the requirements for two separate associate degrees. These students are considered “Completers” on the Claim What You’ve Earned pathway. Not every student who the CSUN Connections partners identified for the Claim What You’ve Earned pathway will have met all requirements for an associate degree. In some cases, students may be just a few credits shy of completing an associate degree. These students are considered “Near-Completers” on the Claim What You’ve Earned pathway.
What are the benefits associated with completing an associate degree?
Completing an associate degree on the way to a bachelor’s degree offers students real benefits. Data from the U.S. Bureau of Labor Statistics shows that associate degree holders enjoy median earnings that are 8% higher than that of individuals with “some college” but no degree. For the millions of nontraditional students who balance school with work, family, and other life responsibilities, this immediate labor market return can be significant. Beyond a bump in earnings, associate degree attainment also provides students important motivation to continue on the path to a bachelor’s degree. The Community College Research Center at Columbia University Teachers College reports that students who earn an associate degree have higher probabilities of completing a baccalaureate degree. Lastly, earning an associate degree may help the student advance in their career trajectory by qualifying them for jobs that have higher education requirements or making them eligible for promotion at their current jobs.


What is Claim What You've Earned?
Like many successful reverse transfer partnerships across the country, Claim What You’ve Earned will help eligible CSUN transfer students obtain an associate degree from a participating CSUN Connections community college. This document contains more information on this reverse transfer pathway.
How are students being contacted regarding their eligibility for Claim What You’ve Earned?

The CSUN Connection partners have leveraged IntersectLA at CSUN, a student-run creative agency to develop communications tools and outreach materials for the Claim What You’ve Earned project. IntersectLA has developed a project website and other materials that will be utilized for student outreach. Visit the project website at The CSUN Admissions Office will send students an initial email communication to notify students of their progress toward an associate degree. CSUN will send this communication to all student email addresses on file, including previous CSUN and community college email accounts. “Completers” who have already met all associate degree requirements will be advised of their status and instructed on how to receive their degree. “Near-Completers” who have a few credits left to go will be notified of their status and advised on how to reenroll at the community college. The email communication will also list the primary points of contact for CSUN and for the student’s home community college, as well as a link to Frequently Asked Questions (FAQs). Contact your community college:


What is Reroute to Success?
Re-Route to Success will re-engage CSUN first-time freshmen who have been academically disqualified, with the goal of enrolling them at a participating CSUN Connections community college, and creating a clear path back to CSUN. To learn more about this pathway, visit
Why was the Reroute to Success pathway developed?
Nearly one in three first-time college freshmen do not continue on to their sophomore year. Students can get off-track for a variety of reasons; they may experience challenges with financing college, managing competing familial and/or work responsibilities, adjusting to campus life, or adjusting to the rigors of college-level academics. For students experiencing academic difficulty, the consequences can compound quickly – from being placed on academic probation, to losing financial aid eligibility, to being dismissed from their institution altogether. In order to address these challenges locally, Re-Route to Success was developed to reengage first-time freshmen who have gotten off-track during their first year in college, leading to their academic disqualification from CSUN. Through Re-Route to Success, disqualified students will be able to enroll at a participating CSUN Connections community college, earn transferable credit, and–with completion of an Associate Degree for Transfer (ADT)—receive guaranteed admissions back to CSUN as an upper-division transfer student.
These students set out to earn a bachelor’s degree. Why are we encouraging them to enroll in community college?
Unfortunately for students, things do not always go as planned. But experiencing academic difficulty during the first year of college should not be the end of their academic careers. Disqualified CSUN students can benefit from enrolling at a community college and completing an associate degree on their way to a bachelor’s degree. CSUN Connections partner community colleges are committed to evaluating disqualified students’ previously completed CSUN coursework and advising them on the most efficient path to regain admissions to CSUN. For most disqualified students, the Associate Degree for Transfer can provide that efficient path by streamlining lower and upper division requirements across the two institutions, capping the number of units required for both the associate and bachelor’s degrees, and by guaranteeing their admissions into the California State University system.
How are students being contacted regarding their eligibility for Reroute to Success?

The CSUN Admissions Office has sent all disqualified students an email communication to notify them of their academic standing. In late July, students will receive another communication detailing their options for reinstating their status at CSUN, including the Reroute to Success pathway. The email communication will list the primary points of contact at CSUN and at the three CSUN Connections partner community colleges; students will be directed to contact the CSUN Connections representative at their nearest community college for additional information. Students can also find additional information on the project website,, which was developed by IntersectLA, a student-run creative agency at CSUN.

How is each community college implementing Reroute to Success?

Each community college has designated a primary point of contact for CSUN Connections. This contact person will work closely with Reroute to Success students to help them understand their options for enrolling in community college. Understanding that disqualified students have had negative experiences while trying to navigate college, CSUN Connections advisors should provide proactive and individualized support with administrative processes (i.e. admissions, applying for financial aid, completing an educational/transfer plan, registering for courses, etc.) and work to anticipate and remove any potential barriers. The CSUN Connections advisor should serve as a “onestop” point of contact who can assist the student from start to finish so that the student does not have to bounce between numerous individuals working across multiple offices or departments within the community college.

CSUN Connections

© California State University, Northridge
18111 Nordhoff Street,
Northridge, CA 91330