The South African Social Security Agency (SASSA) provides financial relief to millions of South Africans through various grants. These grants support individuals who are elderly, disabled, unemployed, or struggling to meet their basic needs. With the rising cost of living, SASSA grants help cover essential expenses such as food, housing, and healthcare.
If you have applied for a SASSA Grant Application 2025, it is important to check your application status. Knowing whether your application is approved, pending, declined, or referred allows you to take the necessary steps. This guide explains how to check your status, common reasons for rejection, and how to appeal if your application is unsuccessful.
Overview
| Category | Details |
|---|---|
| Types of Grants | Old Age, Disability, Child Support, SRD, Foster Child, War Veteran’s Grant |
| Status Check Methods | Online, Phone, WhatsApp |
| Application Statuses | Approved, Pending, Declined, Referred |
| Common Rejection Reasons | Incorrect details, duplicate applications, failure to meet eligibility criteria |
| Appeal Process | Submit an appeal via the SASSA Appeals Portal |
| Alternative Assistance | UIF grants, food aid programs, charitable organizations |
Grants
SASSA provides different grants for various financial situations. Knowing which grant applies to you is essential before submitting an application.
Old Age
- Available to South African citizens aged 60 years or older.
- Must meet income and asset limits to qualify.
Disability
- Given to individuals with a medically certified disability.
- Must prove inability to work due to disability.
Child Support
- Designed for primary caregivers of children under 18 years old.
- The caregiver must meet income eligibility criteria.
Care Dependency
- Available to parents or caregivers of severely disabled children who require permanent care.
Foster Child
- Given to foster parents caring for a child under a legal court order.
War Veteran’s
- Available for former soldiers who participated in World War II or the Korean War.
Social Relief of Distress (SRD)
- Temporary financial aid for unemployed individuals facing severe financial hardship.
Status
After applying for a SASSA grant, checking your application status regularly is important. You can check your status in the following ways:
Online
- Visit srd.sassa.gov.za.
- Enter your ID number and phone number used in your application.
- Click Submit to view your status.
Phone
- Call 0800 60 10 11.
- Follow the voice instructions and enter your ID number.
- Speak with a SASSA representative if necessary.
- Save the SASSA WhatsApp number: 082 046 8553.
- Send a message: “Status” followed by your ID number.
- Receive an update on your application.
Application Status
Your SASSA application status will indicate whether your grant has been approved, is still pending, or has been declined.
Approved
- Your application has been successful.
- Payment details will be provided soon.
Pending
- Your application is under review.
- Continue checking for updates.
Declined
- Your application was not approved.
- You can submit an appeal if you believe there was an error.
Referred
- Your application requires further verification due to missing information or potential fraud.
- Contact SASSA to resolve the issue.
Rejections
SASSA applications can be delayed or rejected due to various reasons, including:
- Incorrect or incomplete details – Ensure all information is accurate before submitting.
- Duplicate applications – Only one application per person is allowed.
- Not meeting eligibility criteria – Each grant has specific requirements.
- Alternative income detected – If you receive financial assistance from other sources, you may not qualify.
- Technical system errors – Sometimes delays happen due to system-related issues.
If your application is declined, you can file an appeal to have your case reviewed.
Appeals
If your SASSA grant application is rejected, follow these steps to submit an appeal:
- Visit the SASSA Appeals Portal at srd.sassa.gov.za/appeals/appeal.
- Enter your ID number and registered phone number.
- Complete the appeal form with the required details.
- Submit the appeal and wait for a response.
Appeals typically take 30 to 90 days to be processed. Ensure all information is correct to increase the chances of approval.
Alternatives
If your SASSA application is denied, consider these financial aid options:
Unemployment Insurance Fund (UIF)
- Provides temporary relief to unemployed individuals.
National Student Financial Aid Scheme (NSFAS)
- Offers educational funding for students in need.
Charitable Organizations
- Non-profit organizations provide food, clothing, and emergency assistance.
Community Food Programs
- Organizations such as Gift of the Givers and FoodForward SA offer free meals and food parcels.
For more details, visit gov.za to look into additional government financial aid programs.
FAQs
How do I check my SASSA status?
Visit srd.sassa.gov.za, call 0800 60 10 11, or use WhatsApp.
What does ‘pending’ status mean?
It means your application is still under review. Keep checking for updates.
How long does an appeal take?
Appeals take between 30 to 90 days for processing.
Why was my application declined?
Common reasons include incorrect details, duplicate applications, or ineligibility.
Can I apply for more than one grant?
No, you can only receive one SASSA grant at a time unless stated otherwise.
